Last updated: August 2026
This policy explains how Campus Hype ships, tracks and delivers orders placed on Shop Projects. It covers digital products, physical products and custom-built projects.
1. Shipping charges
We offer free shipping across all pin codes in India on every order, with no minimum cart value required. There are no hidden handling, packing or last-mile fees.
2. Order-processing timelines
Once payment is confirmed:
- Digital products — source code, PDFs, documentation and video walkthroughs are delivered instantly on the buyer's dashboard and via email once payment succeeds.
- Physical products — dispatched within 1–3 business days. Delivery typically completes within 5–10 business days depending on your pin code. Remote and tier-3 locations may take a couple of days longer.
- Custom / built-to-order projects — turnaround varies by scope; the ETA is confirmed with you after the requirements call. Typical range is 10–21 business days.
3. Order tracking
Every order receives a unique tracking number in the format TRK-YY-XXXXXX. You can track your order at Campus Hype/track-order using the tracking number, your order number, or the mobile number used at checkout. Each milestone (Placed → Confirmed → Packed → Shipped → Out for Delivery → Delivered) shows a timestamp and optional note from our team.
4. Delivery partners
Physical shipments are sent through reputable Indian couriers such as Blue Dart, Delhivery, DTDC, XpressBees and India Post, chosen per-pincode for the fastest reliable route. Where a courier does not serve your location, we route through India Post.
5. Delivery attempts & failed delivery
Couriers typically make 2–3 delivery attempts. If the shipment is Returned To Origin (RTO) due to incorrect address, unavailable recipient, or refusal to accept, we will attempt to contact you. Re-shipping requires you to bear the courier cost for the second attempt.
6. Damaged or lost shipments
Please inspect the package on delivery. If the outer packaging appears tampered or damaged, refuse delivery or record an unboxing video and notify us at help@campushype.in within 48 hours of delivery. Claims for damage after that window may not be entertained.
7. International shipping
Currently we ship physical products only within India. Digital products are accessible globally by email + dashboard delivery.
8. Cash on Delivery (COD)
COD is available for select physical products where enabled, subject to pin-code serviceability. Custom-built projects and digital products are prepaid only.
9. Contact support
Questions about a shipment? Reach us at help@campushype.in or +91 9450482566 with your order number.